Asteria Aerospace Fresher Interview |Trainee Associate Engineer | Electrical Engineer | Bangalore India

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Asteria Aerospace Fresher Interview |Trainee Associate Engineer | Electrical Engineer | Bangalore India

Company Name : Asteria Aerospace

About Company : In working, a robotics and artificial intelligence company. At heart, a creative hub of free and innovative thought and action. At Asteria Aerospace, one of the best aerospace companies in Bangalore, we develop high quality UAV-based solutions and products to translate aerial view data into actionable intelligence. We have been re-imagining technology through our entire stack of hardware, software and analytics products and solutions. Consistent curiosity and innovation push our team to create highly customized end-to-end solutions – each one of them designed, developed, tested and innovated in-house. In creating deeply customizable solutions, we ensure enterprises save time and streamline internal processes, making workflows effective and collaborative.

Company Website: https://asteria.co.in/

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Designation:

 Trainee Associate Engineer – Customer Support

Educational Qualifications: ITI or Diploma in Electrical and Electronics or equivalent.

  • Should have good verbal communication skills.
  • Should have fluency in Hindi & English languages.
  • Should be very flexible in travelling for onsite services/maintenance as the job expects 80% travel through-out the year.
  • The individual must have attention to detail, logical thinking, and ability to execute the repair & maintenance activity as per Asteria Standards.
  • The individual should be good at following instructions and work collaboratively with diverse teams.
  • The individual must exhibit good customer service attribute – courtesy, problem-solving, reliability, good decision-making skills, etc.
  • The individual must stay abreast with technology changes and demonstrate strong technical expertise.
  • The individual shall be flexible during working hours based on the work assignment.
  • The individual shall be patient, empathetic, and passionately communicative.

Role : Permanent                          

Year of Experience: 0 – 1 Year           

Job Location: Bangalore India

Salary Details  : As per the Company Standard

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Job Description :     

At Asteria, we are looking for a Drone Service Technician, who conducts routine servicing & maintenance, troubleshoots and repairs malfunctioning of sub-systems in the product while ensuring adherence to standard working practices. The individuals in this job shall maintain and repair all the different platforms of Asterias’s product, that are used in various applications such as aerial surveillance & Security, Agriculture, Mapping, Industrial inspection, etc. The target is to ensure excellent service standards and maintain high customer satisfaction.

Specific Responsibilities

  • Install and flight test the system on-site at customer location.
  • Responsible for scheduled maintenance and servicing of the Drones.
  • Test the product thoroughly and ensure it is working perfectly as per end requirement.
  • Diagnose problems and come up with solutions to repair them.
  • Fill out detailed reports and keep records on services that have been performed.
  • Explain issues with equipment and repairs to the customer.
  • Educating the drone operators on how to use and maintain the system.
  • In-house installation & testing of new product development.
  • Responsible for installation of the system and ensure flight worthy post servicing of the product.
  • Visit customer location for on-site for scheduled maintenance & Service.
  • Keep record of Job cards and material transactions.
  • Suggest new solutions that will improve the overall servicing process.
  • Service maintenance records per customer shall be maintained with all the relevant details & documents.
  • Prepare the feedback form on customer satisfaction level with respect to the product repair.
  • Adhering to companies rules and regulations.

                           

Reporting Tasks

  • Inform on the workload and completion status.
  • Report work status through proper documentation as per organizational standards.
  • Intimate the problems that cannot be resolved at field level with reason.
  • Report 100% on time completion of repair or hardware part replacement with reference to agreed target and time or reasons for not meeting target.

How to Apply this Job?

Details & Apply link :

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