IndiGo Airlines Walk-in Interview in Chennai | Any Fresher Degree | Date : 18th May 2023
Company Name: IndiGo
Company Website: https://www.goindigo.in/
About Company :
IndiGo is India’s largest passenger airline, with a market share of 53.9% as of April 2021.
We primarily operate in India’s domestic air travel market as a low-cost carrier focusing on our three pillars – offering low fares, being on time and delivering a courteous and hassle-free experience. IndiGo has become synonymous with being on time.
Since our inception in August 2006, we have grown from a carrier with one plane to a fleet of 274 aircraft today.
A uniform fleet for each type of operation, high operational reliability and award-winning service make us one of the most reliable airlines in the world.
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Designation: Ground Staff
Educational Qualifications: Any Degree
Role: Permanent
Year of Experience: 0 – 1 Year
Job Location: Chennai, Tamilnadu
Salary Details: As per the Company Standard
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Ground staff CHENNAI
Date of Interview: 18th May 2023
Venue: Park Plaza OMR; Chennai
Eligibility Criteria:
1. Fresher – Graduate only
2. Non-Aviation/ Aviation 1+ yrs Experience UG/Diploma
3. Flexibility of working in rotational shifts including Night shifts
4. Aspirants of Ground staff only ( Security / Customer Service / Ramp / Catering / Cabin Appearance / Cargo)
5. No visible tattoos
Mandatory Checklist:
5. Well-groomed for the interview
6. Updated hard copy Resume with correct Mobile # & Email ID mentioned on it & a passport photo stapled to the resume.
7. Mention Your Application ID # from the Indigo Career Page on top of the resume in BOLD.
8. For Airline Experienced Candidates – Carry the Last 3 months’ salary Slip OR Appointment / Appraisal letter
9. Covid Vaccination Certificate / Aarogya Setu vaccination Status to be carried. If not Vaccinated then RTPCR Negative report of past 7 days validity to be carried.
10. If you are not able to produce any of the details from Point 4, you will not be allowed at the venue.
Please note that IndiGo never charges any money for interviews or hiring.
Officer/ Executive AO&CS in the role of Ramp
(OUText – Ramp)
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at the bay for D-20 mins with all the equipment required.
- Note down the Touchdown and Chocks and convey it on R.T.
- Align the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipments are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth and safe and the flight is on time.
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives”.
JOB DESCRIPTION
Executive – Security – AO&CS
(OUText – Security)
Primary Responsibility:
Executive Security will be responsible for the implementation of security policy and procedures laid down by the Company.
Objective:
To secure
· Safe operation
· Punctuality
· Customer Satisfaction
· Team efficiency
· Cost control
· Secure a good working atmosphere and environment
Focus:
Manage safe and secure operations in accordance with security programs and applicable procedures.
Functional responsibilities:
· Maintain standards as per Company requirements
· Ensure effective threat assessment and response capability
· Achieve department goals and follow up
· Perform duties as per the Security Programme
· Maintain performance standards and follow up with your shift
· Monitor continuously the Quality System and the level of conformance
· Secure quality levels
· Optimize resource
· Aware of Emergency Response Procedures, rules and regulations
· Acquire and maintain the necessary skills required to perform job functions
· Maintain work procedures as per company requirements
· Carry out development dialogue with the Team leaders
· Control theft and pilferage of company property
Administrative Responsibilities:
· To maintain files and log sheets
· Give inputs for training requirements
· Updating of manuals and local procedures
· Ensure competent and qualified workforce are detailed for duty
· Verify Invoices
· Personnel development and management
· Maintenance of equipment
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
JOB DESCRIPTION
Officer/ Executive – Security – AO&CS
(OUText – Security)
Primary Responsibility:
You will be responsible for the implementation of security policy and procedures laid down by the Company.
Mission:
To secure
· Safe operation
· Punctuality
· Customer Satisfaction
· Team efficiency
· Cost control
· Secure a good working atmosphere and environment
Focus:
Manage safe and secure operations in accordance with security programs and applicable procedures.
Functional Responsibilities:
· Maintain standards as per Company requirements
· Ensure effective threat assessment and response capability
· Achieve department goals and follow up
· Perform duties as per the Security Programme.
· Maintain performance standards and follow up with your shift
· Monitor continuously the Quality System and the level of conformance
· Secure quality levels
· Optimize resource
· Aware of Emergency Response Procedures, rules and regulations
· Acquire and maintain the necessary skills required to perform job functions
· Maintain work procedures as per company requirements
· Carry out development dialogue with the Team leaders
- Control theft and pilferage of company property
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
JOB DESCRIPTION
Officer / Executive – AO&CS in the role of Customer Service
(OUText – Customer Service)
Job purpose:
To carry out safe and secure on-time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.
Departures
- Attend the pre–flight and post-flight briefings.
- Setting up of check-in counters.
- Screening of checked-in baggage.
- Maintain high quality of Check-in procedures.
- To assist customers with special requests.
Arrivals
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Coordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.
Post-flight departure
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
JOB DESCRIPTION
Senior Executive – AO&CS in the role of Ramp
(OUText – Ramp)
· Confirm the ETA of the flight from OCC or System (Navitaire).
· Take bay no. from Apron and convey it to all the stations on R.T.
· Ensure that you are at the bay D-20 mins with all the equipment required.
· Note down the Touchdown and Chocks and convey it on R.T.
· Allign the ramp properly.
· Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
· Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
· Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
· After departure make sure that all the equipments are sent back to the transport yard.
· Fill the ramp filling.
· During the flight ensure everyone is smooth and safe and the flight is on time.
“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives”.
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