Infosys Walk in Interview | B.E/B. Tech/Any Degree | 24 January 2023

Infosys Walk in Interview | B.E/B. Tech/Any Degree | 24 January 2023 |

Company Name : Infosys

Company Website : infosys.com

About Company :

Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 249k employees.

From a capital of US$250, we have grown to become a US$13.15 billion (LTM Q3 FY21 revenues) company with a market capitalization of approximately US$ 72.2 billion.

At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges

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Infosys Walk in Interview

Company NameInfosys
Websitehttps://www.infosys.com/
Job RoleCustomer Support & Service Desk
QualificationB.E/B.Tech/Any graduates
BatchAny batch
ExperienceFreshers
SalaryBest in Industry
Job LocationBangalore
Job Id39398777
Venue Date24th Jan 2023

Customer Support 

Qualification : Any Full time Graduates
Shifts : 24*7
Experience : 0 to 1 years

Required Skillset:

  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value.

Service Desk

Education: Any Full time Graduate

Experience : 1 to 4 years

Job Description:

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills CEFR :: B1, C1, C2.
  • Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi trouble shooting.
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity.
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.

Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

Referral ID : PROGEN-HRODIRECT-146474

Venue Details:

Bangalore:

Electronic City Venue:

Interview details:
Interview Date: 24th January 2023
Interview Time: 10 AM till 12 PM

Interview Venue:
Bangalore Venue::
Infosys BPM Ltd , Focus Tower
Plot No.25 and 23, Konappana Agrahara Village,
Begur Hobli, Electronic City, Bengaluru, Karnataka 560100

Apply Link:

Customer Support-Freshers(0-1 Years Exp): Click here

Service Desk(0-1 Years Exp): Click here

Job Description: Click here

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