Lakshmi Machine Works Limited Coimbatore Interview | ENGINEER / SENIOR ENGINEER – CUSTOMER SERVICE DEPARTMENT

Lakshmi Machine Works Limited Coimbatore Interview | ENGINEER / SENIOR ENGINEER – CUSTOMER SERVICE DEPARTMENT

Company Name : Lakshmi Machine Works Limited

About Company :

Lakshmi Machine Works Limited (LMW), a leading Textile Machinery Manufacturer in India and one among the three in the world to produce the entire range of Spinning Machinery. In 1962, LMW was founded to provide Indian textile mills with the latest Spinning Technology. It caters to the domestic market as well as exports products to the Asian and Oceanic regions.

LMW diversified into CNC Machine Tools and is a brand leader in manufacturing customised products. LMW Foundry makes Precision Castings for industries world over. LMW has added the Advanced Technology Centre to manufacture components for the Aerospace Industry. Lakshmi Machine Works Ltd., has been consistently at the forefront of technological advancements in textile machinery. Over a period of time, the company has gained a worldwide reputation for its state-of-the-art technology and high quality standards. LMW has a major role as a totally integrated spinning system manufacturer. One can be assured of the unique LMW brand excellence on every product.

Spinning machines from LMW contributes to a large extent in keeping production costs down and quality standards up. When it comes to replacement of parts it makes all the more sense to source original spare parts from LMW to optimize machine reliability, ensure quality and performance more importantly to ensure accurate interaction with other machinery parts. In short what you get is real value for money.

Machine Tool Division

Company Website:

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Educational Qualifications : B.E,B.Tech & Diploma – Mecha,Auto,EEE,ECE

Role : Permanent               

Year of Experience : 3 Years Experience

Job Location : Coimbatore

Salary Details  : As per the Company Standard

Responsibilities & Accountabilities:

  • Convert CSR to SR with in one day
  • Provide customer end information to QA for taking CAPA
  • Analyse the customer complaints at customer end and implement solution
  • Guide field service team to resolve customer complaints at site itself.
  • Guide field service team to conduct technical / technological issues at site
  • Attend customer call and initiate closing action
  • Global correction for critical complaints
  • Impart knowledge on products – Create trainer for customer and service engineer training programs
  • Provide service communication to field service (AR / GS) on technical / technological modifications

Job Description :

  • Closing action for all Customer requests at customer end
  • To provide customer end information to internal depts. for defect analysis
  • To initiate Global Correction
  • Impart knowledge on products to service engineers / customers
  • Provide service communication to technical improvements

How to Apply this Job?

Details & Apply link :

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