LTI Mindtree Fresher Job Vacancy | Software Engineer Trainee | Apply now
Company Name : LTI Mindtree
About Company :
LTIMindtree’s purpose is enshrined in our values and reflected in the mindfulness we bring to using technology and solving business problems.
Purpose guides our actions; it shapes strategy and provides predictability to execution; it is the foundation for service excellence.
Our clients, from across industries, geographies, and cultures, partner with us for what we do—and as much for why we do it. The purpose, vision, and values of LTIMindtree ensure we are committed to sustainable growth that propels our clients towards the future, faster – together.
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world
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TAFE Walk In Interview
Educational Qualifications: B.E. Engineer & Diploma
Year of Experience: Fresher
Location: Chennai TN
Salary Details : As per the Company Standard
B.E.ENGINEER & DIPLOMA
FRESHER TRAINEE JOB VACANCY
UPTO 31st JANUARY 2023
LTI Mindtree Fresher Job Vacancy
Designation: Software Engineer
Educational Qualifications: B.E , B . Tech
Role : Permanent
Year of Experience: Fresher
Location: Chennai TN
Salary Details : As per the Company Standard
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Job Description :
The role involves providing 24 7 support customer support across phone, chat and webcase for a global client. The candidate needs to have excellent communication skills and an aptitude for customer service. Prior work experience in a contact center back office environment would be an advantage.
CSA Responsibilities:
Process Knowledge Ensure detailed knowledge of the products and services offered. Should be able to take ownership of customer queries and provide accurate information. Application Knowledge Ensure complete command over the tools and applications used.
Prior knowledge of contact center chat applications, ticketing tools, email would be preferred. Documentation skills Should have worked on spreadsheets and document software like word, excel and PowerPoint.
Typing speed – Good typing speed of 35 WMP with a 80 accuracy is preferred. Customer Service Orientation Should have a good understanding of customer service.
Should have good listening skills, attention to detail and ability to provide right help and guidance to the customer.
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