Ola Electric Scooter Interview | Customer Quality Assurance Jobs | Krishnagiri Tamilnadu

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Ola Electric Scooter Interview | Customer Quality Assurance Jobs | Krishnagiri Tamilnadu

Company Website : https://www.olaelectric.com/

About Company :

We’re putting all our energies behind moving the world towards a sustainable future. It’s why we’re building the world’s largest two wheeler charging network.

We call it the Ola Hypercharger Network, but you can call it a giant leap in green mobility. Automated, multilevel charging and parking systems in popular areas across multiple cities ensure you’ll easily find a place that’s always up for charging. Standalone chargers installed across key malls, IT parks and popular locations across the country ensure you’ll always find a charger no matter where you go. Every trip you take in an electric vehicle is great for the environment and your pocket. With savings on every journey, you’ll begin to see how getting around can also get you to save.

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Designation:

Customer Quality Assurance – Warranty Analysis                                 

Educational Qualifications: Diploma & B.E.Graduates

Role : Permanent                          

Year of Experience:   

  • Hands on experience in 2-Wheeler vehicle assembly/disassembly /Rework etc.
  • Hands on experience with problem solving tools (e.g. QC Story, 8D, Cause & Effect analysis, FMEA etc)
  • Conversant with EV part functions and testing.
  • Experience in Electrical and mechanical part inspection                 

Job Location:  Krishnagiri Tamilnadu                              

Salary Details  : As per the Company Standard

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Job Description :    

This position belongs to Quality Assurance function at OLA Electric Mobility Private Limited.  You will be responsible to handle field failure parts under warranty and ensure effective analysis & countermeasure implementation in close working with cross functional teams from Engg., Manf., SCM, Design, QA. The ideal candidate should have a proven record of significant achievements in handling field failures, and willingness to work in fast paced dynamic environment.

  • Receive the Warranty complaints / parts (3MIS, 6MIS, 12MIS and 24MIS)
  • Closely co-ordinate with Service team to receive the defective samples from field for analysis 
  • Simulation of failure modes / Complaint received in field.
  • Conduct analysis on failed parts received under warranty.
  • Coordination with Production, Engineering, Supplier Quality departments for product quality issues (Customer complaints) – Drive Quality issues to Root cause.
  • Corrective actions and improvements tracking with different functions.
  • Carry out the Root cause analysis for IQS issues and implement the product improvement actions as per the project timeline
  •  Testing of electrical and mechanical parts of the Electric Vehicle 
  • Warranty parts flow management inside warranty cell (Receipt to Scrap)
  • Ensure 100% compliance to IATF 16949 QMS System on daily management activities
  • Maintain 5S in the warranty cell.                            

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