We are maximisers. We’re out on our own journeys to maximise – be the best at what we choose and care about the most – whether it be our impact, voice, potential, ideas, influence, well-being or more. Because when we maximise ourselves in our inclusive teams, Flipkart is able to deliver the best imaginable value for our customers, stakeholders and the planet!
Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
Designation: Assistant Manager
Educational Qualifications: Any Degree
University degree level or equivalent through experience and professional certification.
Completion of professional security certification training e.g. PSP, TAPA or equivalent is desirable.
Minimum 3 years’ experience in security-related profession with logistics operations.
Experience in implementation of security projects/programs in allocated AOR.
Extensive and up to date knowledge of logistics security operations, standards and technology.
Experience in managing or coordinating security investigations of complex nature.
Knowledge of information security processes and systems.
Experience in security auditing.
Exemplary written and verbal communication, including ability to write reports and returns on both routine and Adhoc basis.
Interpersonal collaboration skills to work with varied stakeholders across organizational levels.
Disciplinary approach towards security management
Ability to train and impart awareness to motivate the core security team as well as employees.
Unblemished track record and high levels of personal integrity.
Primary responsibility of the Flipkart Security Assistant Manager is to ensure the implementation of security policies and procedures across Flipkart business in his Area of Responsibility (AOR) The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business, corporate functions as well as external partners.
Manage security executives and security guards for smooth business operations
Uphold security standards as set forth by the company
Review current security practices and make recommendations to vertical heads for better implementation
Implement continuous improvement procedures as to suit business requirements
Conduct detailed advanced investigations on all issues including but not limited to Loss/theft cases only
Proactively identify and investigate potential and actual violations of safety standards and develop means to minimize risk / threats
Supervise SSE & Security agencies to protect company property and premises against internal & external threats
Assess security service providers continuously to ensure regular enhancement in security standards
Conduct security audits and inspections to reduce security risks and threat at sites
Ensure proper documentation in the department for audit purpose
Lead and supervise team of security executives & security supervisors / guards
Ensure that all security automation equipment are in working condition
Review FC security Operations, quality escalations, CS escalations, repeat OB, City logistics & BRSNR cases
Maintain and Document policies and procedures for Flipkart Warehouses and maintain security standards as per industry best practices.
Managing Logistic security operations and improve service levels.
Conducting security audits for Flipkart Mother Hubs and implementing security measures.
Lead the cross functional Loss Prevention program to include policy, procedures, awareness, compliance, incident reporting and corrective actions plans.
Reducing losses by controlling shrink, preventing pilferage and damages to the inventory during operations in a vast Distribution and Logistics Supply chain
Conducting investigations and root cause analysis for various theft, pilferage & other frauds.
Training and coordinating Logistics security activities through regional security team.