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HCL Off Campus Drive 2023 | High Salary Engineering Jobs | Chennai & Bangalore

HCL Off Campus Drive 2023 | High Salary Engineering Jobs | Chennai & Bangalore

Company Name : HCL

Company Website :

Company Details :

HCL Technologies is a world-wide, cutting-edge technology company that helps businesses rethink their businesses for the computer age.

Our technology products and services are based on forty years of development. We have a very well-known management theory, a strong culture of innovation and taking risks, and a constant focus on customer relationships.

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HCL Off Campus Drive 2023

HCL Off Campus Drive 2023 | High Salary Engineering Jobs | Chennai & Bangalore

HCL || Graduate Trainee

Eligibility Criteria – 60% throughout the academics in 10th, 12th & Graduation.

Branch – BCA, BSC (IT/CS)

Location – South & North (Noida, Chennai, Bangalore, Hyderabad)

Batch – 2022 and 2023

Key Responsibilities

  • To maintain high login Efficiency (Availability) for customers
  • To resolve tickets within agreed SLA of ticket volume and time
  • To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases
  • To update worklogs and follow shift for escalation process and process compliance.

How to Apply this Job?          

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