HCL Off Campus Drive 2023 | High Salary Engineering Jobs | Chennai & Bangalore
Company Name : HCL
Company Website : https://www.hcltech.com
Company Details :
HCL Technologies is a world-wide, cutting-edge technology company that helps businesses rethink their businesses for the computer age.
Our technology products and services are based on forty years of development. We have a very well-known management theory, a strong culture of innovation and taking risks, and a constant focus on customer relationships.
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4 Graduate in Commerce
Applications are invited for engagement of Graduate/Diploma Apprentices for one year Apprenticeship Programme under Government of India Apprentices (Amendment) Act 1973 in the following disciplines with a fixed monthly stipend of Rs. 10,500/- (for Graduate) & Rs. 8,500/-(for Diploma)
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Bachelor’s degree or equivalent practical experience.
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HCL Off Campus Drive 2023
HCL || Graduate Trainee
Eligibility Criteria – 60% throughout the academics in 10th, 12th & Graduation.
Branch – BCA, BSC (IT/CS)
Location – South & North (Noida, Chennai, Bangalore, Hyderabad)
Batch – 2022 and 2023
Key Responsibilities
- To maintain high login Efficiency (Availability) for customers
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases
- To update worklogs and follow shift for escalation process and process compliance.
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