NETWORK ENGINEER INTERVIEW | CSS CORP | ANY DEGREE | APPLY NOW
Company Name : CSS Corp
Company Website : https://www.csscorp.com/
About Company :
CSS Corp is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models.
It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively.
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Skills – Exp in Networking , OSI model,DNS,TCP,IP fragmentation,3 way handshake,Packet movement
Flexible for 24/7 shift
Should be comfortable for 24 months of Service Agreement
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Job Description :
- •Understanding of WAN technologies, bandwidth, latency and how bandwidth and latency restrictions affect application performance.
- • Experience reading and understanding packet captures like Wireshark, TCP dumps.
- • Good networking skills with understanding of packet flow through routers/switches, TCP session establishment.
- • Experience with general routing/switching protocols, policy-based routing, spanningtree, VLANs and VLAN trunk.
- • Experience/Additional knowledge with any of the following: NAT, SSL, HTTP, CIFS, MAPI, Firewall would be preferable.
- • Basic Linux knowledge to grep, cat, move etc…
- • CCNA certification would be an added advantage.
- Work Responsibilities
- • Provide remote support to customers via phone, web, and email.
- • Take ownership of customer issues and handle problems through to resolution.
- • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- • Prioritize and managing open escalation cases.
- • Provide accurate and prompt updates to customers.
- • Manage technical escalations and participate in conference calls.
- • Some weekend coverage as required
- • Participate in cross regional/functional swarming support model • Document knowledge in the form of knowledge base articles.
How to Apply this Job?
Details & Apply link :
Interested candidates drop your resume to kokila.jayakumar@csscorp.com
7358516622 (call timings 10 am – 6pm)
(Dont call on Saturday & Sunday)
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Send your resume to : jobsmyemployment@gmail.com
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