Software Engineer Job Vacancy in Chennai | NielsenIQ | Fresher – B.E, B.Tech, BCA, B. S c, MCA
Company Name :NielsenIQ
Company Website :
About Company :
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
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Software Engineer Job Vacancy in Chennai
Support Specialist
Educational Qualifications:
Bachelor’s degree in business, computer science, or related field
Role : Permanent
Year of Experience: Fresher
Job Location: Chennai TN
Salary Details : As per the Company Standard
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Job Description :
Maintain a working knowledge of Nielsen Connect supported products and technologies
• Fulfill service requests and respond to technical incidents by executing actions based on standard operating procedures
• Prioritize, research, troubleshoot and resolve or escalate technical issues. As needed, identify workarounds and communicate to customers.
• Provide high-quality service to continually drive towards “first call, first touch” resolution
• Provide meaningful analysis of issues back to users and provide timely update for any
on-going problems
• Work cross-functionally with the user, other support teams, operations, technical delivery teams and vendors to resolve issues through root cause analysis and problem management.
How to Apply this Job?
Details & Apply link :
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