Zoho Recruitment 2021 |B.E,B.Tech / MCA Graduates | Technical Support Engineer |Chennai Tamilnadu

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Zoho Recruitment 2021 |B.E,B.Tech / MCA Graduates | Technical Support Engineer |Chennai Tamilnadu

Company Name : Zoho Corporation

Company Website : https://www.zohocorp.com/

About Company :

Software is our craft and our passion. At Zoho, we create beautiful software to solve business problems. We believe that software is the ultimate product of the mind and the hands. We’re gentle in our sales approach, so we don’t push our people to push you. You won’t find us trying to endlessly upsell you, or buying your loyalty through multi-year contracts. And with growth that regularly outstrips our competitors, we know that this model works.

We’ve stayed private and we’ve never taken other people’s money. Neither will change. This keeps us independent and beholden to only the customer, permitting a long term view to naturally unfold. We are private, but far from small. With nearly 7,000 employees across the globe, our style of unconventional thinking seems to have paid off.

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Designation: Technical support engineer                          

Educational Qualifications: B.E,B.Tech,MCA

Role : Permanent                          

Year of Experience: Fresher

Job Location: Chennai Tamilnadu

Salary Details  : As per the Company Standard

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Job Description :

  • Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
  • Should be able to build a rapport with the customer, with clear and confident communication.
  • Focus to be on customer satisfaction and first-time-resolution.
  • Engaging with the technical team for providing faster resolutions to technical issues.
  • Working closely with the technical content team to identify gaps in the help module.
  • Willingness to work in night shifts.

                         

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